Who should use WP 2FA?
WP 2FA is designed for all WordPress websites and business owners, administrators, and managers who want to add an extra layer of security to their website’s authentication. At the same time, the plugin offers the team, customers, and members more flexibility without any security trade-offs.
How does the license calculate the number of users?
WP 2FA’s license is based on the number of users. For example, if you have a 10-user license, 10 users can set up 2FA.
Once the license maximum is reached, you can buy additional user licenses on a pro-rated basis. This means that you do not pay for the time that those users did not use a license. Additional user licenses can be purchased at any time.
Can I use the same license key on all my websites?
Yes. The WP 2FA licensing is based on the number of users and not on the number of websites. Therefore if you have a 100-user license, you can use it on as many websites as you want as long as the number of users who are using 2FA does not exceed 100.
For example, if you have a 100-user license and you have five websites with 20 users on each who are using 2FA, you can use the same license key on all the websites.
Will 2FA stop working if I add more users than the license allows after activating the license key?
No, we would never jeopardize the security of your websites or interrupt your work. If this happens, you will be notified immediately so you can purchase additional user licenses. In the meantime, no additional users will be able to set up 2FA.
What is Priority support in the Enterprise plan?
We always do our best to reply to your support requests as soon as possible, regardless of the plan that you are paying for. However, support requests from paying users of the Enterprise plan are given priority and they are guaranteed a reply within the first 6 to 8 hours during the normal business hours (Monday to Friday, from 9 AM until 6 PM Central European Time).
Is the pricing yearly?
Yes, all of the plugin’s license plans are on a yearly subscription basis. A license renewal is automatically set up upon purchase, which you can cancel whenever you want from your account page. We will also send you reminders a few weeks before the renewal comes due.
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your plan at any time. When you upgrade an existing plan you only pay a prorated amount. When you downgrade, you get an extension of your subscription.
Are there any other fees, such as setup fees?
No. There are no other fees on any of our plans.
Can I cancel my account/subscription at any time?
Yes. If you ever decide that the plugin isn’t the best solution for your business, you can cancel your subscription from your account page. When canceling a subscription, renewals are canceled as well. The license key and plugin’s functionality will remain valid until the end of the paid term.
Which payment methods are accepted?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal payments.
Do you offer refunds?
Yes, we do! We stand behind the quality of our product and will issue a refund if you experience an issue that makes the plugin unusable and we are unable to resolve it.
Do I get updates for the premium plugin?
Yes! Premium plugin updates are included with all plans. This means that as long as you have a valid plan, you will receive updates, ensuring that your plugin remains up to date and running reliably
Do you offer support if I need help?
Yes, we support our customers every step of the way. You can reach us through the in-plugin support page or by opening a support ticket from the support section on our websites. Our customer support team will be more than happy to assist you.
Do I need coding skills to use WP 2FA?
No. You can use the plugin to its full potential without any coding knowledge. WP 2FA? is designed to be easy to use so that any person of any technical background can use the plugin.
Can I try the plugin before I buy it?
Definitely! You can try the Premium edition for free for 14 days. No credit card or payment details are required. It is absolutely free. Start your free trial today!
I have other pre-sale questions, can you help?